Personalizing the D2C Product Experience with Ken Rapp, CEO at Blustream.io

Written By Lee Murray

In this episode of Exploring Growth, host Lee Murray sits down with Ken Rapp, CEO of Bluestream.io. They explore why the customer journey shouldn’t end at the point of purchase. Ken shares how Bluestream.io helps brands stay connected with customers after the sale by delivering personalized product experience journeys. They discuss how post-sale engagement plays a critical role in reducing churn, increasing repeat purchases, and building long-term brand loyalty.

Want to connect or recommend a guest?
harvardmurray.com/exploring-growth-podcast

Connect on LinkedIn:
Lee – https://www.linkedin.com/in/leehmurray
Ken – https://www.linkedin.com/in/ken-rapp-b922766/

Lee Murray
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